Role Profile
Role title: Credit Controller
Division Finance
Location Johannesburg Eye Hospital
Reporting Structure Accountant
Role Summary
Responsible for managing the hospital’s accounts receivable processes, ensuring timely
collection of payments, and maintaining strong relationships with patients, medical
schemes, and internal departments.
Key work output and accountabilities
• Work within set collections targets and collect outstanding debt to negate bad debt.
• Contact Medical Schemes to deal with short-payments, identify the root cause of
the short-payments.
• Contact private patients to follow up on outstanding payments.
• Manage Medikredit reports.
• Provide feedback on all cases older than 90days.
• Identify accounts to be handed over for debt collection.
• Review and understand the debtors age analysis in terms of managing debtors’
days.
• Ensure correct data is sent to the Medical Schemes when updates are done.
• Knowledge and understanding of the Alternative Reimbursement Model (ARM)
manuals.
• Knowledge and understanding of the NHN Billing Guide.
• Daily payment allocations to patient accounts.
• Process refund request documents as per the company policy and procedure.
• Build mutually beneficial relationships with Medical Schemes and/or external
stakeholder organizations/bodies, allocated under portfolio and understand
requirements and rules.
• Active involvement in own professional developments to maintain a satisfactory
level of skill and knowledge.
Skills profile
Education
• Grade 12 or equivalent NQF level 4 certificate.
Work experience
• Three years experience in Credit Control in the Private Healthcare environment
• An intermediate to advanced level of Computer proficiency in MS Office
applications.
• Intermediate to advanced Microsoft Excel Literacy (Pivots, Vlookup and filtering etc)
• Knowledge or ability to learn medical terminology
• Knowledge of CPT/ICD coding
Vacancy
Closing date: 12/12/2024
• Multi-tasking ability and the ability to handle stressful situations and difficult
stakeholders (internal and external) appropriately.
Application process
Johannesburg Eye Hospital is an equal opportunity employer.
The Company’s approved Employment Equity Plan and targets will be considered as part of
the recruitment process.
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
[email protected].
Please note:
• Reference checks for internal applicants will be conducted with the applicant’s
current direct line manager. Therefore, you are encouraged to discuss internal job
applications with your direct line manager to ensure that the line manager is aware
of the application.
• By applying for this position and providing us with your CV and other personal
information, you are consenting to the information being processed for possible
recruitment and selection purposes only or for such purposes relating to assessing
the establishment of an employment relationship with yourself, and this will be
done in accordance with the applicable data protection and privacy legislation. We
confirm that such information will not be used for any other purpose without
obtaining your prior consent.
• If your application is not successful, we will retain your CV and other information
provided to us for 2 months. If you object to your information being used in
accordance with the aforementioned clauses, please indicate your objection, and
we will immediately securely destroy your personal information.
• Kindly note that only shortlisted candidates will be contacted. Applicants who have
not been contacted within 30 days of the closing date of this advert, should
consider their application as unsuccessful.